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• 05:45, 11 September 2025 Rohith talk contribs created page Redmine Scheduled Alerts for Inactive Tickets (Created page with "== Redmine Alerts for Inactive Tickets == Add the below script in: <code>/opt/redmine/lib/tasks/Redmine_Alerts_for_all_users.rake</code> <syntaxhighlight lang="ruby"> namespace :redmine do desc "Send alerts for tickets (all except closed) where last note (comment) was older than 30 days for all users" task send_inactive_ticket_alerts: :environment do cutoff = 30.days.ago.beginning_of_day # Exclude only closed statuses open_status_ids = IssueStatus.wh...")