CentOS 7.x Admin console server encountered error while accessing mail queue
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It is possible to receive error messages while accessing mail queue and some other portions of Zimbra Admin web UI at https://<server>:7071/ port. Possible error message can be like:
Server error encountered Message: system failure: exception during auth {RemoteManager: mail.example.com->zimbra@mail.example.com:22} Error code: service.FAILURE Method: [unknown] Details:soap:Receiver
Other possible errors are like:
Message: system failure: server mail.example.com zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) does not exist Error code: service.FAILURE Details:soap:Receiver
To solve the problem create Zimbra auth keys using:
su – zimbra zmsshkeygen zmupdateauthkeys
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