Configuring Alerts for a Particular Host Group

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Before configuring alerts, the host group should be present and must contain some hosts with Zabbix agents installed on them.

Configuring Media Type

If you are already using a media type, you can use the same. Otherwise, you can create a media type exclusively to send emails to external domains (for example, Gmail, Outlook).

  • Login as Admin to Zabbix web UI
  • Navigate to Alerts > Media Types
  • Select "Create Media Type"
  • Provide the following details:

Name: <name> Type: Email Email provider: Generic SMTP SMTP server: <server IP or Domain> SMTP server port: <port> Email: <email> Authentication: Username and Password Username: <username> Password: <password> Message format: Plain Text

  • After creating the new media type, click on Test, which is on the far right
  • Test the new media type by providing the required details (Send to, Subject, etc.)
  • If the test is successful, you will see the “Media type test successful.” prompt


User Group Permission

To send alerts to a particular user, the user must be created and a media type must be assigned. The user must also be part of a user group.

To give host permissions to a user group, follow the steps below:

  • Navigate to Users > User Groups
  • Select the Group where the user is present
  • Select "Host permissions" tab
  • In the Permissions section, add the required host group and click Update to finalize the changes

Trigger Actions

  • Navigate to Alerts > Actions > Trigger Actions
  • Select "Create Action"
  • Provide the following details:

Name: <name> Type of calculation: And/Or Conditions: 

         condition1: Trigger severity is greater than or equals Average
         Condition2: Host group equals <host group>
  • Navigate to "Operations" tab
  • in "Operations" section, select "Add"
  • The "Operation details" box opens, Select the "Send to users" and "Send to media type" as per requirement.
  • In "Recovery options" Click Add and select "Notify all involved" and click OK
  • click on OK/Update to finalize the changes


Testing the Alerts

To test the alerts, create a test host in the host group. After a few minutes, the test host will generate an error stating “Zabbix agent is not available.” Follow the steps below to verify whether the alert is sent:

  • Navigate to Reports > Action log
  • Select "Last 5 Minutes" on the top right corner to view the logs easily
  • View the action logs, the logs should contain the correct recipient and message.
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