Recovering a Passbolt account on a new machine or browser using a recovery key
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Account Restoration in a New Browser Using Recovery Kit
Restore Account in a New Browser
Install the Passbolt Browser Extension
Open your new browser. Visit the browser’s extension/add-on store. Install the official Passbolt browser extension.
Access the Passbolt Server
https://<your-passbolt-server>
Begin Setup Process
Enter the email address associated with your Passbolt account.
Upload the Recovery Kit
When prompted, upload your recovery key file (private GPG key).
Enter Your Passphrase
Provide the passphrase linked to the uploaded GPG key.
Final Configuration
Choose your security token color.
If 2FA (TOTP) is enabled, enter the verification code from your authenticator app.
Access Restored
After completing these steps, you will regain full access to your Passbolt account in the new browser.
Important: If you do not have your recovery key, recovery is not possible in Passbolt CE. An admin must delete your user account and create a new one.
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