CentOS 7.x Admin console server encountered error while accessing mail queue

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CentOS 7.x Admin console server encountered error while accessing mail queue

It is possible to receive error messages while accessing mail queue and some other portions of Zimbra Admin web UI at https://<server>:7071/ port. Possible error message can be like: 

Server error encountered
Message: system failure: exception during auth {RemoteManager: mail.example.com->zimbra@mail.example.com:22} Error code: service.FAILURE Method: [unknown] Details:soap:Receiver

Other possible errors are like: 

Message: system failure: server mail.example.com 
zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) does not exist Error 
code: service.FAILURE Details:soap:Receiver

To solve the problem create Zimbra auth keys using: 

su – zimbra
zmsshkeygen
zmupdateauthkeys


Refer:



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